How do I request a refund?

Contact us via phone, email, or the website form within 24 hours of the appointment.

What if I'm not satisfied with the service?

Contact us with your concern. We'll investigate and offer a re-test or refund as appropriate.

Refund Policy

We aim for 100% satisfaction. If you need to cancel or are unsatisfied with our service, our transparent refund policy ensures fair resolution for all parties.

Scope & Coverage

Full refund for cancellations 4+ hours prior

Partial refund for late cancellations

No-show policy and charges

Service quality complaint resolution

Refund processing timeline (5-7 business days)

Mode of refund (original payment method)

What Our Patients Say

"Had to cancel due to an emergency. Refund was processed quickly without any hassle."

— Siddharth Jha

"Refund was back in my account within 3 days. Very prompt."

— Anita Verma

"Raised a quality concern and they offered a free re-test. Fair policy."

— Mohit Kumar

"No questions asked refund when I cancelled in advance. Very professional."

— Pooja Saxena

Frequently Asked Questions

Cancellations less than 4 hours before the visit are subject to a partial charge.

Refunds are processed within 5-7 business days to the original payment method.

Yes, timely cancellations receive automatic refund processing.

Book Appointment

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